Review of Google Music

I was one of those people who jumped on the Google Music bandwagon as soon as it came out in beta. Now that I've been using it for a few months I thought I would post a review of it for others who may be interested.

Google Music is amazing. I love it so far. I have completely switched away from Apple iTunes and have no regrets. My switch was forced upon me, though, because my MacBook Pro died on me and so I had to think about whether to buy a new Apple product or to switch to a Chromebook. I made the choice to flip over to Chromebook (which I will review separately) and then decided to go whole-hog into the world of Google. I was already using many other Google services, so iTunes was a sore thumb sticking out from a mess of Google stuff.

Here is what is great and beautiful about Google Music:

• Excellent integration with my Android phone (Motorola Droid Bionic). The user interface is so easy to use, so intuitive. It takes the old iPod interface up a level. If you have an Android phone, I strongly suggest you get rid of iTunes and switch to either Google Music or Amazon Music.

Very easy to buy music on the Website (no desktop app needed)

Being cloud-centric. I am so happy that Google Music sits in the cloud. It is so cool to buy a song but not have to download it anywhere. Certainly my Chromebook would not know what to do with an mp3 file, but, amazingly, downloads to my phone are also unnecessary. Songs stream instantly to my phone, thanks to 4G networking. Also, I can mark a certain playlist as "available offline" and Google takes care of the rest behind the scenes. Cloud support as an add-on or a clumsy syncing activity like iCloud is so retro compared to this.

Here are some things I don't like about the beta:

The store is still missing a lot of music. Universal Music Group hasn't signed on yet, plus many of the independent artists have not uploaded their songs here yet, they are assuming that iTunes is all they need.

The search is actually kinda sucky. C'mon Google, search is your thing! Certainly, if you put in an artist name or song name it will come up, but it seems treat the clutter the same as the real thing. For instance, you'll see a bunch of karaoke and K-tel-type remakes of your song and then the actual original song will be somewhere among the mess. And, of course, since Google doesn't have every popular artist, lots of searches end up with nothing but karaoke and K-tel.

Shopping for music on Android is terrible. When you click "Shop for this artist" you'd think you would go to Google Music, right? You don't. You go to Google Shopping, which gives you the 24 online sites that have music by that artist. Whaaa?

There is no choice of where to store your "available offline" songs. You should be able to put them on an SD card, but I'm only able to store them in my limited phone memory. Apparently, some Android users have the opposite problem, only able to store songs on SD but can't switch to internal memory.

Since Google's music store doesn't have all the music I want, I often go to Amazon's amazing music store and pick it out there. Transferring the music from Amazon's cloud to Google's cloud is a true pain in the ass. Google's music uploader does not work on Chromebook (Ugh!!) so I have to use my wife's Mac Pro to get the whole job done.

Now, people like Leo Laporte are saying Google Music is too little, too late. Why would someone want to "own" music when they could use streaming services like Pandora or Spotify? he asks.

Sorry, Leo, but I ain't buying it. If you are a person who puts on music just to have noise going, then I'm sure streaming services are fine. But I am a more serious listener. I don't like to hear the same song twice in one week. I like independent artists, which are not well-represented on streaming services. I love mashups, which are totally missing from all streaming. I'm just very fussy about my music. I am a paying customer of Pandora and do listen occasionally, but it could not be my primary source of music. I like to have music that I own, I just don't want it to be on my machines (still smarting from my MacBook Pro crash...yes, it was backed up...to Google Music and Amazon Music coincidentally).

As a sidenote, I've found a wonderful music discovery streaming service called EarBits. They have a lot of independent artists and they randomly stream them on various genre channels. Most wonderfully, they have some curated channels like "Scott's Chick Singer Channel" which are excellent. The whole service is free (for now, I guess) with no ads whatsoever. I don't know how they make money.

The biggest thing I like about Google Music is that I feel like I'm using the next generation of music playback. Never worrying about downloads, syncing, duplicate copies of songs (iTunes was horrendous for this), and hard drive crashes.

My prediction is that consumers flock away from iTunes in the coming years and half of them move to streaming services like Pandora and Spotify, while the other half move to music systems like Amazon Music and Google Music (which are almost identical, by the way). "Managing your music" can and should be something we don't have to worry about anymore. These new services make it possible, friendly and even fun to listen to your music again.

Why I Use an Android Phone

I work in a technology company so we talk a lot about new tech and gadgets. There is no shortage of discussion about mobile. Starting a flame war in our Socialcast forums (like an internal Twitter) is as easy as postulating that one phone is better than another in some way.

But trends have emerged. In general, our company leans heavily towards the Apple side of the argument. With Apple and Google's Android becoming the de facto leaders in the mobile space, the camps are digging in and the vitriolic is ramping up.

I've never considered myself a fanboy of either camp. The gadgets don't make me swoon. I don't know why. Or, I didn't know why until now.

Although I tend not to be a fanboy of gadgets, I am definitely a fanboy of companies. Apple is a company that has revived us from decades of sameness and has vaulted the entire computer industry into a place that's exciting and awe-inspiring. When the iPad was announced, I was more interested in how Apple had come up with such innovation than actually using the gadget itself. I, personally, could not think of a use for the iPad. I already had a Kindle for reading eBooks and a phone that could do everything the iPad could do. I ended up buying one for my wife once I realized that the iPad was the perfect portable television for her as she moved from room to room in our house. She enjoys it a lot. (I know Apple fans will assume I'm using her iPad constantly but I really don't.)

Google occupies a similar status in my mind to Apple. The Google search engine is a thing of beauty. Many of Google's follow-on products -- Docs, Blogger (which I'm using now), Maps, Earth -- you name it -- have been so tremendously useful for me in my life. I'm just listening to an audiobook called "In the Plex" that delves into Google's short life as a company and it is just making me appreciate how much I depend on their technology day-to-day.

Which brings me to my point (finally). I own an Android phone. I don't think the features of my ancient Motorola Droid are so much more fantastic than the features of a comparable iPhone. As far as I can tell, they're about the same. I have to agree with Steve Jobs initial assessment of the Android operating system - they really did copy a lot of stuff from Apple. They are so similar.

And yet, as it is now time to upgrade (I'm a faithful Verizon user), I have the choice to wait for the next iPhone model or the next Droid (which is the Bionic, pictured above). Part of the decision is made easy. The Droid Bionic will definitely be an LTE phone, the next iPhone most likely will not.

But that's not my biggest reason for choosing to stick with Android. My biggest reason is because I live in the Google universe. I use Google's services from end-to-end. I live in them, I work in them, I want to use all of them on my mobile phone.

I made a list of the Google and Apple services I use. In each case, I tried to find a comparable service from both.

Service	Google	Apple
Search	Google Search	use Google on iOS but contemplating switching to Bing
Maps	Google Maps	use Google Maps on iOS
Documents	Google Docs	Pages, Numbers, Keynote
Browser	Chrome	Safari
Music	Google Music Beta	iTunes
Social Network	Google+	Ping
News Reading	Google Reader	a feature of Safari
Payment System	Google Checkout	a feature of iTunes
Voice Calls	Google Voice	N/A
E-mail	Gmail	MobileMe
Video Viewing	YouTube	Quicktime
Book Reading	Google Books	iBooks
Calendar	Google Calendar	iCal
Chat	Google Chat	iChat
Home Page	iGoogle	MobileMe
Photos	Picasa	iPhoto

Here's what I've realized. In sixteen categories (not meant to be all-inclusive) I use Google services in twelve cases. I use Apple services in two cases (iPhoto and iTunes). In two cases I use some service provided by another company (Amazon Kindle for book reading, Facebook/LinkedIn for social networking).

(The music situation is complicated. I only buy music on the Amazon MP3 store, but I play it on iTunes and my iPod Classic.)

I sure look like a Google fanboy. I don't know how this happened. I think a big factor was that my employer decided to start using Google Apps as our primary collaboration toolset a few years ago, including Gmail, Google Docs, Sites, etc. I've been really happy with the switch (we were using Exchange and some wiki product). A few months prior I had switched my personal e-mail account to Gmail. Everything seemed to culminate after that.

Apple fans will point out, of course, that you can use Gmail, YouTube and other Google services on the iPhone. This is true. However, Apple's clear message to its user base is "You will use what we tell you to use." Note the discussions last year of Apple possibly switching to Bing as the iPhone search engine. Bing? Blecch, that would disorient me terribly. All my search history and preferences is with Google. Not to mention that Google is still a better search engine. I could easily see Apple switching to non-Google defaults or, worse, banning certain Google apps for arbitrary reasons, as they did with Google Voice for several months.

So that's why I use Android. Not for the features of the phones, but for the services that come integrated so nicely. A friend with an iPhone was fretting that he had lost all his contacts saved to his phone. My contacts are in Gmail. It's that integration that I love.

And truthfully, I'm looking to get off of iPhoto and iTunes as well. I think the Droid Bionic has lots of memory so maybe I'll get DoubleTwist and ditch my iPod Classic. Or maybe use Songbird? And I've got to get a cloud repository for my photos. Most likely, it ain't gonna be iCloud.

I think Apple is better at making innovative gadgets than anyone else, including Google/Motorola/HTC/Samsung. Apple will always be first in coming out with cool new hardware. But I want to use the hardware that is easiest to connect to the services I use. And the services I use are at Google.